Communication is a lifeline for companies of all types and sizes. You rely on your communication investment to keep business humming, meet customer expectations, and stay ahead of the competition. Telephony predominantly remains the main source of inter-business consultations, and is widely considered as a fundamental component in the on-going growth of effective customer service. The Internet today is changing every industry, with telephony being no exception. Traditional telephony is now being accompanied by IP based telephony in order to primarily reduce the cost of telecommunications and effectively provide more communication options. Indeed Internet Telephony has evolved to become a key platform for realizing the long promised benefits of voice/data convergence and the merging of the PSTN (Public Switched Telephone Network) with the Internet. Companies that implement a VoIP-based communications system are getting more than just a new phone system. A VoIP-based communications system opens the door to a wide range of new capabilities that can streamline and enhance business operations.

You can receive your calls on the VoIP network via a desktop telephone, a wireless IP phone (similar to a cell phone), or the soft screen dial pad of your laptop or desktop computer. With this setup, you can literally pick up your things and move to another location without having to forward your calls to a new telephone. You can also access the Internet from your IP phone enabling you to get announcement and e-mails on the go.

VoIP can also take advantage of the same functionality that is driving the Internet, allowing providers to take advantage of the equipment at a higher level of productivity and cost savings. VoIP scalability is another huge benefit. VoIP has the capacity for the future service features such as unified messaging; personal portals; videophones; caller ID on the TV; point-click-and-call personal directories; talking email; and customized dial tones and greetings. These value-added differentiators could position competitive local phone companies or Cable operators favorably against traditional carriers.

As a global leader in communication services and support, Avaya is committed to helping you get the best value, reliability, and competitive advantage from your communication solutions. With an Avaya Global Services Partner Agreement, we provide solutions to small and medium size companies, so you can maximize your business advantage - at a cost that makes sense for your budget. To know more about Avaya VoIP services, visit www.avaya.com

Meritel Group is also a partner of Communications Installation Corporation. CIC offers competitive prices and quality services for all your telecommunication needs. CIC provides: Voice/Data Cabling, Telephone Systems, Wireless Networking, Software, Hardware, and Programming. To know more about CIC, visit www.cic-mi.com

Meritel Group provides you all the advantages of Voice over IP-based Communication system - controlling communications costs - enhancing customer service - increasing productivity - eliminating conference fees - and increasing profitability.

Contact Meritel Group at (877) 265-6578 for a free appointment to discuss the services that would benefit your organization.