Meritel Group's remote support and troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced technicians and engineers combine to enable Meritel Group to resolve most IT problems without wasting time and expense by traveling to your site. Meritel Group is a pioneer in providing remote IT support and has developed an extensive virtual network of support personnel who can deliver fast and low-cost solutions.

Emergency On-Site Technical Support

Some IT problems require onsite support and troubleshooting. Meritel Group has built a strong team of experienced, Microsoft-certified field technicians and engineers who can deliver technical solutions.

Direct Access to Phone Support

Call (877) 265-6578
When you need to talk to a technical expert, phone Meritel Group's Help Desk Call Center. You'll be tapping into one of the area's most experienced support staffs. Phone support can be escalated to onsite service when necessary, but in the vast majority of cases your IT problems can be resolved over the phone or through a combination of phone support and remote access.

Scheduled Preventative Maintenance

Weekly preventative maintenance performed with little or no down time during working hours.

Data Backup / Restore Services

Meritel Group will assist you in implementing a reliable backup and restore disaster recovery plan.

Internet Security, Anti-Virus, & Anti-Spyware

Meritel Group will assist you in implementing a Security Plan, Anti-Virus Software, and Anti-Spyware to meet or exceed your company requirements.

Telecommunting Implementation

Meritel Group can provide voice and data telecommuting solutions that allow employees to be efficient away from their office.

Site Relocation Services

Meritel Group can provide a Microsoft-certified IT consulting expert who can help you plan and manage a seamless move of your IT infrastructure to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades — all with comprehensive ongoing support throughout. Meritel Group's site relocation teams can work during off hours and weekends in order to minimize business disruption.

Find out more about our services by contacting Meritel Group at (877) 265-6578 or send an email to info@meritelgroup.com